Getting Started
- Frequently Asked Questions
How do I crop? Select your image, then drag one of the blue triangles in the middle of either side of the image. These triangles aren't displayed if the image is ver...
- How to Use the App
Are you having trouble using the app? Here is how you can print a few photos on a page: Check the paper size Check that the paper size you see is the one you intend ...
Troubleshooting
- Adding a New Paper Size
I have included most standard paper sizes to Print to Size's built in list. But if you find that your paper size is missing you can use this page to add it to the ap...
- Different Ways to Add an Image – for Google Photos etc.
Via the + Button Tapping on the + button opens the iOS image picker, which lets you choose images from the Photos app. If you wish to add images that are not in your...
- How to Add Multiple Photos At Once
This issue is resolved with iOS 14 and its new image picker. But if you are using an older version of iOS, the + button only allows you to select one photo at a time...
- How to Open the iOS Print Center to View or Cancel Jobs
Did you tap "Print", and find that nothing is happening? Then have a look at your print queue to see if a print job is not being processed. To view your print queue ...
- How to Print Outside the App
Use this method if you are having issues printing directly from the app. If you have installed your printer's manufacturer's own app: 1. Tap on the Print icon. 2. Ta...
- How to Save Your Work to Edit It Later
Print to Size has its own file format that you can use to save a page and reopen it later. To save your work for later Tap on the Print icon Tap on Save for Later Ch...
- I get a privacy setting error when I add a photo
No permissions required Print to Size does not require any specific permission to access your photos. That is because any photo you add to the page are added directl...
- Is My Printer Supported?
In order to print through Print To Size your printer needs to be AirPrint enabled. If you are not sure you can check the list of AirPrint enabled printers https://su...
- Known Bugs
Version 1.9.5 Occasionally, when zooming in or out on the page, the app will crash. This will be fixed in the next update, version 1.10. If you have problems printin...
- Paper Size Not Available, Printing Cancelled
Bug? Please install update 1.9.3 if you are experiencing this issue on iOS 16. This update should resolve the problem for most users. Large format paper A3 etc ? Rec...
- Printing Canceled – Truncation In Margins
This warning occurred because the printer has reported non printable margins, and parts of your image are in those non printable margins. Why did I get a blank print...
- Printing Canceled – Wrong Paper Size
This warning occurred because the printer is using a different paper size than the one you selected. Using iOS 16? This is a bug and should be fixed soon For many us...
- The Photo Library Isn't Working Or Is Empty
If you are experiencing issues with the photo library accessed via the + button, please try the following: Try Restarting Your Device If your Photo Library uses iClo...
Refunds
- Refunds
Is the app not working for you, or it is not what you expected? Then you can get a refund for your purchase on the App Store. Click here for instructions http://get....
- Your Invoice from Apple – Not a Subscription
When you buy an app like Print to Size, it can take a few days for Apple to charge your account and to send you an email. Don't worry, though, it's not a repeat paym...